What’s Really Important – Trust

Today I’m going to defer to a terrific paper I found on organizational trust from the DDI group.

“How do you promote open communication with employees to gain trust? Here are five easily adaptable behaviors:

  1. Be positive.
  2. Seek others’ ideas.
  3. Listen.
  4. Disclose.
  5. Don’t shoot the messenger.

Each of these behaviors helps to build bonds of trust between leaders and employees.”

Click to see the full monograph.

See you on the other side in 2010 – Happy New Year!

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